A little guidance goes a long way

Good work starts
with a little help.

Find your feet, keep things moving, and get back to
doing what you do best.

A good place to start:

16 practical guides Real screens. Clear steps.No sign-in needed

The knowledgebase

Troubleshooting

Guides to help you get there.

6 articles

Get a fresh link and use the correct account.

Check the authenticator entry, device time and recovery option.

Check your workspace, role and client or project assignment.

Check capacity, file type and whether the upload completed.

Fix mapping, dates and client allocation before importing.

Know when to retry and when to ask the team to confirm a payment.